About New Era Management Services

Hi, my name is Peter Smith, CEO and founder of New Era Management Services and specialist lead for hundreds of successful management projects Australia wide.

I started out my career as a senior manager in local government achieving qualification as a municipal clerk and working closely with communities to deliver a broad range of projects and services. During this time I was exposed to the vagaries of working with many conflicting priorities and few resources, it really honed my skills on doing more with less.

My passion has always been to look for simple, practical and powerful systems to help organisations. But turning around the financial performance in my last senior position and running a successful business was largely the result of my technical ability. I began to recognise that more powerful solutions were possible by addressing the underlying barriers to performance and bringing people along with the process. The stand out problems;

1.     There is a lack of accountability out there.
2.     We have a lack of people willing to invest in themselves and in their organisation
3.     We become swamped by the detail and take on too much ourselves
4.     We devote an inordinate amount of time to putting out fires

All of this boils down to what is commonly known as a FTI or the “Failure to Implement” a sound strategy. FTI is the #1 killer of organisation, it’s ruthless and it’s lethal.

So to stop this killer in its tracks and reverse the trend to a healthier set of results I adapted my service to identify the touch points, the key drivers or non-negotiables that we all need to encounter along our journey for organisation to be a rewarding experience. The things that people literally must be able to touch and feel to be able to sustain performance and growth.

My interventions range from financial troubleshooting to a systems rewire, to service level reviews, to an organisation rebuild including mentoring for key people, all fit for purpose;

Trouble Shooting/Financial Manpower. This option of hiring a CFO will redefine service performance levels for the financial function to add critical value at all levels of the organisation.

Technical Makeover/Systems Rewire. This option of rewiring systems architecture builds organisation capacity. The stronger the operational procedures and systems are the more reliable and scalable your business will be.

Touch Points/Your Business Success. The world’s # 1 Business Success Program* The YBS process will give you hundreds of ideas and in addition will help to provide a simple structure to help implement these ideas. Guaranteed and 100% flexible.

I believe that the underlying motivation that people hold is the need to invest in themselves and their organisation, sometimes they just need to know how to do this. If I can breakdown organisational barriers I will serve the dual purpose of essential growth for organisation and put belief into action for hundreds of people each and every year.

WITH you

We work WITH you to build organisational capacity

No Fuss

We offer a no fuss, easy to understand approach


We offer well researched strategic solutions that work


We offer guarantees and a return on the investment that you make with us


We offer tools to back our methodology and keep you on track


The right advice to put you back in control of your organisational strategy.

Peter Smith

New Era Management
M Bus, PGrad Bus, Bach. Bus, CMA, FinPro, MAUS Certified Business Partner

About Peter Smith

Peter Smith has studied in people behavior and performance management. He has a strategic finance and lean management background. He is an experienced consultant, qualified accountant and is an accredited and trusted coach and mentor.

Peter has delivered many innovative projects including the National Reform Fund, Grow Your Business, and a financial sustainability program to most of Victoria’s 79 councils.

In addition to his consultancy work Peter’s management experience includes General Manager and Director. He is highly credentialed in working on organisational strategy, corporate governance, accountability and financial performance.

Peter’s qualifications include a Bachelor of Business Local Government, Certificate of Qualification as Municipal Clerk, Graduate Diploma of Business, Masters of Business Administration and Certified Management Accountant.

Contact Peter and the team at New Era Management Services